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Advance your Professional Skills in Client Care & Communication

These Client Care & Communication courses cover a broad spectrum of topics, ensuring you stay current with industry standards and best practices.

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Featured Client Care & Communication Packages

Curated sets to complete your hours faster. All packages are included in Unlimited Pass
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byLearnFormulalearnformula
CERTIFICATE: Trial Advocacy for Irish Barristers
book
7 courses
5.0
(57)
10 CPD hours
€99€379

Professional Client Care & Communication Spotlight

Enroll with Unlimited Pass — All courses shown are included in Unlimited Pass
The Power of Conversations in Professional and Personal Life
Video Course
Communication: Personal Communication

The Power of Conversations in Professional and Personal Life

Effective conversations for success in your professional career and business, as well as in your personal, family, and romantic life.

US$111-55%US$244
2 CPD hours
Dr. Elisaveta Pavlova
4.9
(70)
Published at Mar 26, 2025
Updated at Mar 26, 2025
Turning Draining Conversations into Constructive Ones: A Progressive Approach for Lawyers and HRs
Video Course
Law: Client Communication & Management

Turning Draining Conversations into Constructive Ones: A Progressive Approach for Lawyers and HRs

A Practical System for Building Trust in Difficult Workplace Conversations

CA$37-40%CA$62
1 CPD hour
Sandra Bekhor
5.0
(4)
Published at May 8, 2026
Updated at May 7, 2026
Upgrade Your Communication Skills
Video Course
Communication: Personal Communication

Upgrade Your Communication Skills

Find Out How Improving Your Communication Skills Can Help You Get Just About Anything You Want

US$102-55%US$225
1.5 CPD hours
Dr. Elisaveta Pavlova
4.7
(48)
Published at Mar 2, 2025
Updated at Feb 24, 2025
Client Advisory Services: Financial Results & Stakeholders
Video Course
Communication: Business Communication

Client Advisory Services: Financial Results & Stakeholders

Master the art of translating financial data into meaningful insights for diverse stakeholders.

US$85-55%US$187
1 CPD hour
David Peters
4.9
(11)
Published at Mar 23, 2025
Updated at Mar 16, 2025
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Effective Communication
Video Course
Communication: Business Communication

Effective Communication

Drive Team Success with Assertiveness, Clarity, and Empathy.

US$85-55%US$187
1 CPD hour
Nancy Mouton
4.8
(267)
Published at Feb 20, 2025
Updated at Feb 19, 2025
Emotional Intelligence for Customer Service Representatives
Video Course
Communication: Business Communication

Emotional Intelligence for Customer Service Representatives

Learn how observations, questions, and breaks can heighten customer experience and satisfaction

CA$81-54%CA$177
2 CPD hours
Renée Gendron
4.7
(18)
Published at Jun 12, 2024
Mastering Business Communication & Persuasion
Video Course
Communication: Business Communication

Mastering Business Communication & Persuasion

Powerful Words & Techniques for Business Communication

CA$81-54%CA$177
2.5 CPD hours
Rebecca Brizi
4.7
(685)
Published at May 7, 2024
Updated at Apr 12, 2026
Managing Different Personality Types: Influencing
Video Course
Communication: Business Communication

Managing Different Personality Types: Influencing

Master Communication & Influencing Skills Across All Personality Types

CA$97-54%CA$213
3 CPD hours
Chris Croft
4.7
(622)
Published at May 3, 2024
Being Assertive with Emotional Intelligence
Video Course
Leadership: Emotional Intelligence

Being Assertive with Emotional Intelligence

Empower Yourself by Mastering Assertiveness

CA$62-54%CA$136
1 CPD hour
Robin Hills
4.6
(226)
Published at Apr 14, 2024
Client & Team Relationships: Build Trust Using Behavioural Psychology
Video Course
Communication: Business Communication

Client & Team Relationships: Build Trust Using Behavioural Psychology

Improve communication, trust and results by understanding how people think and behave in professional service environments. Practical tools you can apply immediately.

US$85-55%US$187
1 CPD hour
Andy Edwards
4.6
(52)
Published at Feb 16, 2024
Updated at Feb 16, 2026